Authentically Human: Heart and Empathy
Keys to Connecting from the Heart and Cultivating Authentic Relationships
Each person is unique, singular, irreplaceable, a spark of love, with their own qualities and strengths, yearning for beauty and meaning, capable of illuminating an entire universe. Created out of love, for something great.
A person does not have “the same” value or dignity as any other, but each one has an absolute value in himself, almost infinite, “by the sublime fact of being a person,” notes the great humanist Tomás Melendo.
Her dignity is so high that, by herself, thanks to her freedom , she can reach her full potential as a person. She is a free being: she has the capacity to be the protagonist of her own life. She was created to have dominion over herself and over all creation. Something magnificent to savor and be grateful for.
The person is a mystery, and mystery opens us to the infinite.
And what is unique and specific to a person are their relationships with other people… which are based on communication and coexistence. Especially within the family: that natural institution as old as life itself, the origin and source of everything else.

Furthermore, each person also cultivates relationships in other spheres: with friends, colleagues, and so on. All these environments converge and contribute to the harmony and improvement of that individual. What is learned in one can be applied in another, and vice versa, achieving a growing synergy.
Therefore, it’s good to pause and enjoy the beauty of personal relationships , the skills of understanding and empathy, for these are where the heart is invested. Let’s return to the warmth of hugs , to looking into each other’s eyes and seeing their inner selves, to knowing how to smile even when we’re in pain… to make life pleasant for those around us.
Because a person’s humanity and character reside in their heart, their warm gaze, their kindness and understanding, their empathy and subsequent help. Not in a “superior” mind…
Human beings cannot be understood without considering their capacity to love and be loved. Hence a thought from D. von Hildebrand in his book “The Heart”: “To have a heart capable of loving, of grieving and being moved , is the most specific characteristic of human nature.” And therein lies happiness, as it were.
1) Connect with others
How important it is to communicate with others, something we all long for. Through conversation , we connect, listen, and share what is ours: our inner world, ideas, and feelings… Talking is creating something alive between two or more people. Exchanging thoughts, experiences, joys and uncertainties, hopes and dreams, and aspirations that uplift and enrich the heart.
However, not everything should be shared with just anyone. Consider what you have and with whom you will share it. To that end, it always helps to improve the quality of your own work so you can give it to those you care about, as well as to appreciate what everyone contributes. Value it and be grateful.
In this sense, it’s important to be mindful of communication styles , both verbal and non-verbal , and the places where conversations take place: creating conducive environments where people can talk or express thoughts or aspects they find difficult… Show calmness and interest, look them in the eye, and listen with your heart. Consider what topic is important at that moment… Make the other person feel comfortable, confident, and able to open up if they need to.
Therefore, both aspects are necessary: receiving and giving. First, welcome the other person, listen to them without rushing. It’s not always necessary to answer and give advice. Perhaps that person simply wants to express themselves and share what’s bothering them. Listen, offer comfort.
In this way, try to empathize, put yourself in their shoes, understand them. Also, understand their feelings and difficulties, and somehow “caught” in them… Take responsibility for their moods, worries, or specific needs. And be timely, acting accordingly.
In other words: learn to listen before speaking, because so often we prepare our response before the other person has even finished speaking, or we cut them off completely. It’s essential to understand and listen first. Focus your attention on the other person so that you can then speak or share something. This is one of Stephen Covey’s “seven habits,” so important for effective communication.
In family and couples, communication means sharing one’s feelings, desires, joys, and needs with others… It’s like transferring the most intimate content of what constitutes us as people, especially to the person we love.
But sometimes it’s difficult, and it’s not easy depending on the circumstances. It can even happen that one person doesn’t want to show their true self, for various reasons, or the other person is tired or preoccupied with something and isn’t receptive. However, no one can truly open up if there isn’t someone else to welcome them. Hence the importance of disconnecting from tasks and inner worries and trying to be welcoming. Listening with generosity and empathy, understanding, receiving their words and initiatives. And at the same time, being humble, opening your own heart to the person you love.
Living together thrives on conversation, which creates a warm atmosphere for connecting with others. Through conversation, we can share intimate thoughts and feelings, engaging in a dialogue of reflection and affection. And these conversations don’t happen on their own; they require intention, attention to others, their needs, and learning to communicate what’s in our minds and hearts. This is especially true within the family—that original and cherished environment where each person is formed and re-formed, at any age. Perhaps the dinner table can be the ideal place for communication, if we don’t replace it with screens.
But giving in to the rush and stress that seem to have taken hold in our lives doesn’t foster communication or empathy. It leads to superficial interactions, a failure to understand another person’s feelings and desires, a lack of genuine connection, and a complete inability to truly see or pay attention to them. And that’s a shame, because that tenderness and trust, that empathy that needs calm, is what gives strength to any relationship, and makes people feel valued, considered, and ultimately, loved.
In personal relationships, the small things are always great. And tenderness, that art of feeling the human being in their greatness… with their strengths and weaknesses, but authentically human.
Hence the importance of showing children that understanding and empathy, that human warmth, the heart’s desire to connect with others. It’s something already predisposed in human nature, in each person’s biology, even in their genes… which are governed by three basic principles: communication, cooperation, and creativity. As I mentioned, this was thoroughly investigated by Joachim Bauer, a German medical geneticist. A person is not a loose “link,” but a free and creative “verse” that finds meaning in relationships with others.
Furthermore, as we will see, the brain and mind “function” better with affectionate relationships, especially at a young age.
For healthy development, children need lived experiences, the warmth of a family environment, and a sense of wonder and curiosity when interacting with nature. This is how they learn, accomplish tasks, make their own decisions, and enjoy themselves. And it is through these experiences that synapses and basic neural networks are formed and strengthened, networks they will use throughout their lives and upon which new learning will be built. Hence the importance of nurturing these impressionable and fragile years… years in which the foundations are laid for that person’s future and for the relationships they will forge with their freedom, empathy, and good character.
Because, as George Orwell tells us, “the important thing is not to stay alive, but to stay human .”
2) The most human and humanizing act
In her book “In Defense of Conversation,” Sherry Turkle , a professor at the Massachusetts Institute of Technology, points out many brilliant ideas, including: “Face-to-face conversation is the most human, and most humanizing, act we can perform.”
She says, “When we are fully present with another person, we learn to listen. This is how we develop the capacity to feel empathy; this is how we experience the joy of being heard, of being understood.”
How essential it is to learn to converse… To feel heard and valued. For this, it’s vital to truly listen to what the other person wants to say, to make them feel welcome. To allow for moments of silence to reflect on what has been said, to understand, and so they can share their thoughts without being overwhelmed…
Furthermore, when trying to communicate thoughts, one tends to reflect on them, to develop the habit of thinking , which is fundamental for personal development, and for taking the helm of one’s own life.
In contrast, the frequent use of screens prevents us from thinking deeply and calmly, and conversations are increasingly neglected due to the immediacy they demand. These devices so often steal our attention and pull it away from our real world. Perhaps we could pause, think before we act, and see what conversations we need to have with loved ones. Prioritize, focus on what’s important.
Empathy and sensitivity are learned from a young age within the family, through glances, smiles , and interactions with those we love and who love us. It’s where one feels important and loved, simply for being who they are.
And that empathy and affection contribute to the capacity to love, so essential to human beings. This leads to happiness, since, as T. Melendo points out, happiness depends directly and proportionally on a person’s capacity to love . Those who truly love are very happy, even if it’s sometimes difficult, but those who only look out for themselves end up frustrated, disillusioned, empty… and generally alone. Staring at screens.
Because, as S. Turkle writes in that book, “In work, love, and friendship, relationships depend on listening to what may seem boring but is important to the other person.” It’s about shifting the focus from the self to the other person’s “you”… In this way, “in family conversations, children learn that the most important thing is not sharing information , but nurturing the relationship itself.”
That’s the key: nurture relationships! Genuinely human relationships.
Therefore, conversation with family or friends is the primary way to connect with loved ones and to raise and educate children. The omnipresence of screens and smartphones scatters the mind, interrupts our own thinking, and hinders any meaningful connection. It can distract us from what is most important: the people close to us, whom we should nurture and show affection to.
Moreover, as I was saying, our mind develops and functions optimally with good personal relationships: one feels valued and esteemed, secreting neuroplastic messenger substances of well-being, which nourish, strengthen, and invigorate brain connections, as they promote neuronal plasticity, the basis of personal development and human learning.
Let’s nurture those relationships, especially within the family, and with our children, who are learning everything from everyday experiences, from the reciprocal love of their parents, which will be their guiding principle. Not from an online manual. Cherish the time spent with loved ones.
To be continued…
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