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Lessons and Learnings That Arrive When and Where You Least Expect Them

Lessons from a Penguin by Peter Cattaneo. Book by Tom Michell

Lessons and Learnings That Arrive When and Where You Least Expect Them

A week ago I saw a post from my LinkedIn contact Amparo Donaire Sánchez-Paus about a film. One sentence in it caught my attention:

“Communication is not always a dialogue, sometimes it is a silent mirror.”

Intrigued, I decided to delve deeper: the true story, the actors, where to watch it… That very night I started watching it—in parts—and it captivated me. Today I want to share a bit of my cinematic journey and what I learned.

Tom Michell, a professor of English origin, arrived in Argentina during the dictatorship after having lived in several South American countries, including Venezuela and Brazil. His intention was simple: to teach, fulfill his role, and continue his professional career. He wasn’t looking to get too involved or become the protagonist of any transformation.

During a vacation in Punta del Este, the unexpected happened. On the beach, he found a penguin covered in oil. To impress the girl he had just met, he rescued it, cleaned it, and tried to release it back into the sea. It didn’t work. The bird wouldn’t leave.

At first she called him Peter. Later, almost without realizing it, she ended up calling him Juan Salvador (like in the book Jonathan Livingston Seagull). That name change also marked the beginning of something deeper.

Juan Salvador not only became an unlikely companion for Tom Michell, but a catalyst. In a complex social context due to the aforementioned “issue” of the dictatorship, the penguin began to generate connections, conversations—at least by listening, which is already a lot—and meaningful silences.

He taught without speaking and transformed without imposing.

In a key scene of the film, Tom says to Sofia:

“Sometimes in life things don’t go as planned, and you have to take measures that aren’t the most ideal.”

Later he adds:

“True friendship goes beyond superficial things.”

And with a mixture of doubt and hope, he concludes:

“Perhaps it will have a positive impact.”

And he had it.

What I learned from my penguin reminds us of something essential in the professional world as well: the most important lessons don’t always come in the form of manuals, courses, or metrics. Sometimes they arrive unexpectedly, when we accept to care for, listen to, and connect with those we least expect

Warning (no spoilers): you might not like the ending. But, like all true stories, it’s not meant to please, but to reflect life as it is.

A story that appears simple, but is profound in its values: empathy, responsibility, presence, and human leadership.

Values ​​that remain as necessary in organizations as they are in life.

You can watch the movie on the Movistar Premieres service.

Carlos Solis Dominguez

Marketing y Servicios

Ideas para mejorar el mundo . Director: José Miguel Ponce . Profesor universitario e investigador en Marketing y Gestión de Servicios, con experiencia en cinco universidades públicas y privadas. Sevillano de origen, ha vivido en varias ciudades de España y actualmente reside en Sevilla. Apasionado por la educación, la comunicación y las relaciones humanas, considera la amistad y la empatía clave en su vida y enseñanza. Ha publicado investigaciones sobre Marketing, Calidad de Servicio y organizaciones sin ánimo de lucro. Humanista y optimista, promueve el agradecimiento y la coherencia como valores fundamentales.