{"id":168775,"date":"2026-04-30T10:00:21","date_gmt":"2026-04-30T08:00:21","guid":{"rendered":"https:\/\/exaudi.org\/?p=168775"},"modified":"2026-04-29T14:14:49","modified_gmt":"2026-04-29T12:14:49","slug":"sonrie-por-favor","status":"publish","type":"post","link":"https:\/\/exaudi.org\/es\/sonrie-por-favor\/","title":{"rendered":"\u00a1Sonr\u00ede, por favor!"},"content":{"rendered":"<p>\u201cEntro en la tienda y enseguida se acerca una persona a darme la bienvenida. Dice que su nombre es M\u00f3nica y que para ella es un gusto atenderme. Pero\u00a0<strong>no son sus palabras lo que me convencen, sino m\u00e1s bien su sonrisa.<\/strong>\u00a0<strong>Parece que estuviera feliz de verme<\/strong>\u201d. Esto me lo contaba Carmen, compa\u00f1era de Facultad. Pero segu\u00eda: \u201c<em>Todo el tiempo M\u00f3nica se port\u00f3 de maravilla conmigo.\u00a0<\/em><strong><em>Me atendi\u00f3 con gran amabilidad y sin dejar un momento de sonre\u00edr<\/em><\/strong><em>. Hizo tan agradable mi experiencia que termine llev\u00e1ndome m\u00e1s prendas de las que ten\u00eda pensadas\u201d.<\/em> Esa actitud la valoramos todos, vayamos a comprar, a resolver un tr\u00e1mite administrativo, a tomar un caf\u00e9.<\/p>\n<p><iframe title=\"Spotify Embed: \u00a1Sonr\u00ede, por favor!\" style=\"border-radius: 12px\" width=\"100%\" height=\"152\" frameborder=\"0\" allowfullscreen allow=\"autoplay; clipboard-write; encrypted-media; fullscreen; picture-in-picture\" loading=\"lazy\" src=\"https:\/\/open.spotify.com\/embed\/episode\/7vSbzcgFkUJjNzYBoeIP5Y?si=47e9c698dd9d483d&amp;utm_source=oembed\"><\/iframe><\/p>\n<p><strong>Todos valoramos una sonrisa natural, porque sonre\u00edr cuesta poco y vale mucho.<\/strong>\u00a0Contemplar una cara sonriente\u00a0<strong>viene a ser como la expresi\u00f3n del\u00a0<\/strong><em><strong>ser bien recibido<\/strong><\/em><strong>, traduce una bienvenida, es signo de buena acogida.<\/strong><\/p>\n<p>El sonre\u00edr no solo cambia la expresi\u00f3n de la cara, sino que tambi\u00e9n conlleva, al igual que sucede con el ejercicio f\u00edsico, el que\u00a0<strong>nuestro cerebro produzca\u00a0<\/strong><em><strong>endorfinas<\/strong><\/em><strong>, sustancias capaces de reducir el dolor f\u00edsico o emocional y de provocar una sensaci\u00f3n de bienestar.<\/strong>\u00a0Por eso cuando, por ejemplo, se tiene depresi\u00f3n cuesta tanto sonre\u00edr. En las personas, refleja placer o entretenimiento, aunque en otras ocasiones supone la expresi\u00f3n involuntaria de ansiedad o de algunas otras emociones como la ira o la iron\u00eda.<\/p>\n<p><strong>La risa y el buen humor es la mejor y m\u00e1s barata de las medicinas.<\/strong> A los ni\u00f1os les encanta re\u00edr y las bromas. Lo descubren de forma espont\u00e1nea pocas semanas despu\u00e9s del nacimiento. Esa primera sonrisa despierta en nosotros la mayor de las ternuras y los mejores sentimientos. Durante toda su infancia, la risa los acompa\u00f1ar\u00e1 y llenar\u00e1 sus hogares de uno de los sonidos m\u00e1s bellos.<\/p>\n<p>No recuerdo qui\u00e9n fue (me parece que Arist\u00f3teles), que defini\u00f3\u00a0<strong>la persona como el \u00fanico animal capaz de re\u00edr, o tambi\u00e9n como el animal que r\u00ede.<\/strong>\u00a0Me gusta la frase de Charles Chaplin dec\u00eda que\u00a0<strong>\u201cun d\u00eda sin sonrisas es un d\u00eda perdido\u201d.<\/strong>\u00a0Por favor, no pierdas un solo d\u00eda m\u00e1s en tu vida y sonr\u00ede a las personas que tienes alrededor. Todos necesitamos tener a nuestro lado caras sonrientes. En la familia, en el trabajo, con los amigos, por la calle, al saludar o al pedir un caf\u00e9.\u00a0<strong>Con una sonrisa todos se hace m\u00e1s f\u00e1cil.<\/strong>\u00a0Te sugiero que cada d\u00eda de vez en cuando te preguntes: \u00bfA qui\u00e9n he sonre\u00eddo?, y \u00bfAyudo a los dem\u00e1s a que sonr\u00edan?\u00a0<strong>Recuerda que sonre\u00edr es gratis y abre muchas puertas.\u00a0<\/strong>A veces\u00a0<a href=\"https:\/\/marketingyservicios.com\/el-mejor-regalo-una-sonrisa\/\" target=\"_blank\" rel=\"noopener\"><strong>el mejor regalo es una sonrisa<\/strong><\/a>.<\/p>\n<p><a href=\"https:\/\/www.linkedin.com\/in\/jos%C3%A9-miguel-ponce-n%C3%BA%C3%B1ez\/\" target=\"_blank\" rel=\"noopener\"><em><strong>Jos\u00e9 Miguel Ponce<\/strong><\/em><\/a><\/p>\n<p><strong>Este art\u00edculo se public\u00f3 en el\u00a0<a href=\"https:\/\/www.diariodealmeria.es\/opinion\/articulos\/Sonrie-favor_0_1888911176.html\" target=\"_blank\" rel=\"noopener\">Diario de Almer\u00eda<\/a><\/strong><\/p>\n<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-168782 alignnone\" src=\"https:\/\/i0.wp.com\/exaudi.org\/wp-content\/uploads\/2026\/04\/Voces-1-7.jpg?resize=1080%2C1080&#038;ssl=1\" alt=\"\" width=\"1080\" height=\"1080\" srcset=\"https:\/\/i0.wp.com\/exaudi.org\/wp-content\/uploads\/2026\/04\/Voces-1-7.jpg?w=1080&amp;ssl=1 1080w, https:\/\/i0.wp.com\/exaudi.org\/wp-content\/uploads\/2026\/04\/Voces-1-7.jpg?resize=300%2C300&amp;ssl=1 300w, https:\/\/i0.wp.com\/exaudi.org\/wp-content\/uploads\/2026\/04\/Voces-1-7.jpg?resize=1024%2C1024&amp;ssl=1 1024w, https:\/\/i0.wp.com\/exaudi.org\/wp-content\/uploads\/2026\/04\/Voces-1-7.jpg?resize=100%2C100&amp;ssl=1 100w, https:\/\/i0.wp.com\/exaudi.org\/wp-content\/uploads\/2026\/04\/Voces-1-7.jpg?resize=770%2C770&amp;ssl=1 770w, https:\/\/i0.wp.com\/exaudi.org\/wp-content\/uploads\/2026\/04\/Voces-1-7.jpg?resize=500%2C500&amp;ssl=1 500w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>El poder transformador de una sonrisa: El lenguaje universal de la acogida y el bienestar<\/p>\n","protected":false},"author":157,"featured_media":168778,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[130],"tags":[21159,4744,16117,110784,62376,10285,47950,78620,9183,110785,4625,35311,51777,21154,5316,20921,26118,8851],"class_list":["post-168775","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-voces","tag-actitud-positiva","tag-alegria","tag-amabilidad","tag-atencion-al-cliente","tag-beneficios-de-sonreir","tag-bienestar","tag-buen-humor","tag-comunicacion-asertiva","tag-empatia","tag-endorfinas","tag-felicidad","tag-inteligencia-emocional","tag-lenguaje-no-verbal","tag-motivacion","tag-psicologia","tag-relaciones-humanas","tag-salud-emocional","tag-sonrisa"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u00a1Sonr\u00ede, por favor! &#8211; Exaudi<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/exaudi.org\/es\/sonrie-por-favor\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u00a1Sonr\u00ede, por favor! &#8211; Exaudi\" \/>\n<meta property=\"og:description\" content=\"El poder transformador de una sonrisa: El lenguaje universal de la acogida y el bienestar\" \/>\n<meta property=\"og:url\" content=\"https:\/\/exaudi.org\/es\/sonrie-por-favor\/\" \/>\n<meta property=\"og:site_name\" content=\"Exaudi\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ExaudiNews\" \/>\n<meta property=\"article:author\" content=\"https:\/\/marketingyservicios.com\/\" \/>\n<meta property=\"article:published_time\" content=\"2026-04-30T08:00:21+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/exaudi.org\/wp-content\/uploads\/2026\/04\/pexels-marcelochagas-6357426-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1707\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Marketing y Servicios\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@mentoring_sev\" \/>\n<meta name=\"twitter:site\" content=\"@Exaudi_News\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"Marketing y Servicios\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/exaudi.org\\\/es\\\/sonrie-por-favor\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/exaudi.org\\\/es\\\/sonrie-por-favor\\\/\"},\"author\":{\"name\":\"Marketing y Servicios\",\"@id\":\"https:\\\/\\\/exaudi.org\\\/#\\\/schema\\\/person\\\/0ec39b1037553be7468a8044044a7283\"},\"headline\":\"\u00a1Sonr\u00ede, por favor!\",\"datePublished\":\"2026-04-30T08:00:21+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/exaudi.org\\\/es\\\/sonrie-por-favor\\\/\"},\"wordCount\":512,\"image\":{\"@id\":\"https:\\\/\\\/exaudi.org\\\/es\\\/sonrie-por-favor\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/i0.wp.com\\\/exaudi.org\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/pexels-marcelochagas-6357426-scaled.jpg?fit=2560%2C1707&ssl=1\",\"keywords\":[\"actitud positiva\",\"alegr\u00eda\",\"amabilidad\",\"atenci\u00f3n al cliente\",\"beneficios de sonre\u00edr\",\"Bienestar\",\"Buen humor\",\"comunicaci\u00f3n asertiva\",\"Empat\u00eda\",\"endorfinas\",\"Felicidad\",\"inteligencia emocional\",\"lenguaje no verbal\",\"motivaci\u00f3n\",\"Psicolog\u00eda\",\"relaciones humanas\",\"salud emocional\",\"Sonrisa\"],\"articleSection\":[\"Voces\"],\"inLanguage\":\"es\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/exaudi.org\\\/es\\\/sonrie-por-favor\\\/\",\"url\":\"https:\\\/\\\/exaudi.org\\\/es\\\/sonrie-por-favor\\\/\",\"name\":\"\u00a1Sonr\u00ede, por favor! &#8211; Exaudi\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/exaudi.org\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/exaudi.org\\\/es\\\/sonrie-por-favor\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/exaudi.org\\\/es\\\/sonrie-por-favor\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/i0.wp.com\\\/exaudi.org\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/pexels-marcelochagas-6357426-scaled.jpg?fit=2560%2C1707&ssl=1\",\"datePublished\":\"2026-04-30T08:00:21+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/exaudi.org\\\/#\\\/schema\\\/person\\\/0ec39b1037553be7468a8044044a7283\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/exaudi.org\\\/es\\\/sonrie-por-favor\\\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/exaudi.org\\\/es\\\/sonrie-por-favor\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/exaudi.org\\\/es\\\/sonrie-por-favor\\\/#primaryimage\",\"url\":\"https:\\\/\\\/i0.wp.com\\\/exaudi.org\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/pexels-marcelochagas-6357426-scaled.jpg?fit=2560%2C1707&ssl=1\",\"contentUrl\":\"https:\\\/\\\/i0.wp.com\\\/exaudi.org\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/pexels-marcelochagas-6357426-scaled.jpg?fit=2560%2C1707&ssl=1\",\"width\":2560,\"height\":1707},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/exaudi.org\\\/es\\\/sonrie-por-favor\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/exaudi.org\\\/es\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"\u00a1Sonr\u00ede, por favor!\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/exaudi.org\\\/#website\",\"url\":\"https:\\\/\\\/exaudi.org\\\/\",\"name\":\"Exaudi\",\"description\":\"News\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/exaudi.org\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/exaudi.org\\\/#\\\/schema\\\/person\\\/0ec39b1037553be7468a8044044a7283\",\"name\":\"Marketing y Servicios\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/887d69b0afc81051391a1aa8022a59db22c5ad6f2eecb945ce1b0d0613c61b5f?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/887d69b0afc81051391a1aa8022a59db22c5ad6f2eecb945ce1b0d0613c61b5f?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/887d69b0afc81051391a1aa8022a59db22c5ad6f2eecb945ce1b0d0613c61b5f?s=96&d=mm&r=g\",\"caption\":\"Marketing y Servicios\"},\"description\":\"Ideas para mejorar el mundo . Director: Jos\u00e9 Miguel Ponce . Profesor universitario e investigador en Marketing y Gesti\u00f3n de Servicios, con experiencia en cinco universidades p\u00fablicas y privadas. Sevillano de origen, ha vivido en varias ciudades de Espa\u00f1a y actualmente reside en Sevilla. Apasionado por la educaci\u00f3n, la comunicaci\u00f3n y las relaciones humanas, considera la amistad y la empat\u00eda clave en su vida y ense\u00f1anza. Ha publicado investigaciones sobre Marketing, Calidad de Servicio y organizaciones sin \u00e1nimo de lucro. Humanista y optimista, promueve el agradecimiento y la coherencia como valores fundamentales.\",\"sameAs\":[\"https:\\\/\\\/marketingyservicios.com\\\/\",\"https:\\\/\\\/www.instagram.com\\\/mentoringsevilla\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/marketing-y-servicios\\\/\",\"https:\\\/\\\/x.com\\\/mentoring_sev\",\"https:\\\/\\\/www.youtube.com\\\/@marketingyservicios649\"],\"url\":\"https:\\\/\\\/exaudi.org\\\/es\\\/author\\\/jose-miguel-ponce\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"\u00a1Sonr\u00ede, por favor! &#8211; Exaudi","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/exaudi.org\/es\/sonrie-por-favor\/","og_locale":"es_ES","og_type":"article","og_title":"\u00a1Sonr\u00ede, por favor! &#8211; Exaudi","og_description":"El poder transformador de una sonrisa: El lenguaje universal de la acogida y el bienestar","og_url":"https:\/\/exaudi.org\/es\/sonrie-por-favor\/","og_site_name":"Exaudi","article_publisher":"https:\/\/www.facebook.com\/ExaudiNews","article_author":"https:\/\/marketingyservicios.com\/","article_published_time":"2026-04-30T08:00:21+00:00","og_image":[{"width":2560,"height":1707,"url":"https:\/\/exaudi.org\/wp-content\/uploads\/2026\/04\/pexels-marcelochagas-6357426-scaled.jpg","type":"image\/jpeg"}],"author":"Marketing y Servicios","twitter_card":"summary_large_image","twitter_creator":"@mentoring_sev","twitter_site":"@Exaudi_News","twitter_misc":{"Escrito por":"Marketing y Servicios","Tiempo de lectura":"3 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/exaudi.org\/es\/sonrie-por-favor\/#article","isPartOf":{"@id":"https:\/\/exaudi.org\/es\/sonrie-por-favor\/"},"author":{"name":"Marketing y Servicios","@id":"https:\/\/exaudi.org\/#\/schema\/person\/0ec39b1037553be7468a8044044a7283"},"headline":"\u00a1Sonr\u00ede, por favor!","datePublished":"2026-04-30T08:00:21+00:00","mainEntityOfPage":{"@id":"https:\/\/exaudi.org\/es\/sonrie-por-favor\/"},"wordCount":512,"image":{"@id":"https:\/\/exaudi.org\/es\/sonrie-por-favor\/#primaryimage"},"thumbnailUrl":"https:\/\/i0.wp.com\/exaudi.org\/wp-content\/uploads\/2026\/04\/pexels-marcelochagas-6357426-scaled.jpg?fit=2560%2C1707&ssl=1","keywords":["actitud positiva","alegr\u00eda","amabilidad","atenci\u00f3n al cliente","beneficios de sonre\u00edr","Bienestar","Buen humor","comunicaci\u00f3n asertiva","Empat\u00eda","endorfinas","Felicidad","inteligencia emocional","lenguaje no verbal","motivaci\u00f3n","Psicolog\u00eda","relaciones humanas","salud emocional","Sonrisa"],"articleSection":["Voces"],"inLanguage":"es"},{"@type":"WebPage","@id":"https:\/\/exaudi.org\/es\/sonrie-por-favor\/","url":"https:\/\/exaudi.org\/es\/sonrie-por-favor\/","name":"\u00a1Sonr\u00ede, por favor! &#8211; Exaudi","isPartOf":{"@id":"https:\/\/exaudi.org\/#website"},"primaryImageOfPage":{"@id":"https:\/\/exaudi.org\/es\/sonrie-por-favor\/#primaryimage"},"image":{"@id":"https:\/\/exaudi.org\/es\/sonrie-por-favor\/#primaryimage"},"thumbnailUrl":"https:\/\/i0.wp.com\/exaudi.org\/wp-content\/uploads\/2026\/04\/pexels-marcelochagas-6357426-scaled.jpg?fit=2560%2C1707&ssl=1","datePublished":"2026-04-30T08:00:21+00:00","author":{"@id":"https:\/\/exaudi.org\/#\/schema\/person\/0ec39b1037553be7468a8044044a7283"},"breadcrumb":{"@id":"https:\/\/exaudi.org\/es\/sonrie-por-favor\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/exaudi.org\/es\/sonrie-por-favor\/"]}]},{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/exaudi.org\/es\/sonrie-por-favor\/#primaryimage","url":"https:\/\/i0.wp.com\/exaudi.org\/wp-content\/uploads\/2026\/04\/pexels-marcelochagas-6357426-scaled.jpg?fit=2560%2C1707&ssl=1","contentUrl":"https:\/\/i0.wp.com\/exaudi.org\/wp-content\/uploads\/2026\/04\/pexels-marcelochagas-6357426-scaled.jpg?fit=2560%2C1707&ssl=1","width":2560,"height":1707},{"@type":"BreadcrumbList","@id":"https:\/\/exaudi.org\/es\/sonrie-por-favor\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/exaudi.org\/es\/"},{"@type":"ListItem","position":2,"name":"\u00a1Sonr\u00ede, por favor!"}]},{"@type":"WebSite","@id":"https:\/\/exaudi.org\/#website","url":"https:\/\/exaudi.org\/","name":"Exaudi","description":"News","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/exaudi.org\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"},{"@type":"Person","@id":"https:\/\/exaudi.org\/#\/schema\/person\/0ec39b1037553be7468a8044044a7283","name":"Marketing y Servicios","image":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/secure.gravatar.com\/avatar\/887d69b0afc81051391a1aa8022a59db22c5ad6f2eecb945ce1b0d0613c61b5f?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/887d69b0afc81051391a1aa8022a59db22c5ad6f2eecb945ce1b0d0613c61b5f?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/887d69b0afc81051391a1aa8022a59db22c5ad6f2eecb945ce1b0d0613c61b5f?s=96&d=mm&r=g","caption":"Marketing y Servicios"},"description":"Ideas para mejorar el mundo . Director: Jos\u00e9 Miguel Ponce . Profesor universitario e investigador en Marketing y Gesti\u00f3n de Servicios, con experiencia en cinco universidades p\u00fablicas y privadas. Sevillano de origen, ha vivido en varias ciudades de Espa\u00f1a y actualmente reside en Sevilla. Apasionado por la educaci\u00f3n, la comunicaci\u00f3n y las relaciones humanas, considera la amistad y la empat\u00eda clave en su vida y ense\u00f1anza. Ha publicado investigaciones sobre Marketing, Calidad de Servicio y organizaciones sin \u00e1nimo de lucro. Humanista y optimista, promueve el agradecimiento y la coherencia como valores fundamentales.","sameAs":["https:\/\/marketingyservicios.com\/","https:\/\/www.instagram.com\/mentoringsevilla\/","https:\/\/www.linkedin.com\/company\/marketing-y-servicios\/","https:\/\/x.com\/mentoring_sev","https:\/\/www.youtube.com\/@marketingyservicios649"],"url":"https:\/\/exaudi.org\/es\/author\/jose-miguel-ponce\/"}]}},"jetpack_featured_media_url":"https:\/\/i0.wp.com\/exaudi.org\/wp-content\/uploads\/2026\/04\/pexels-marcelochagas-6357426-scaled.jpg?fit=2560%2C1707&ssl=1","jetpack_shortlink":"https:\/\/wp.me\/pgKjF2-HUb","_links":{"self":[{"href":"https:\/\/exaudi.org\/es\/wp-json\/wp\/v2\/posts\/168775","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/exaudi.org\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/exaudi.org\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/exaudi.org\/es\/wp-json\/wp\/v2\/users\/157"}],"replies":[{"embeddable":true,"href":"https:\/\/exaudi.org\/es\/wp-json\/wp\/v2\/comments?post=168775"}],"version-history":[{"count":3,"href":"https:\/\/exaudi.org\/es\/wp-json\/wp\/v2\/posts\/168775\/revisions"}],"predecessor-version":[{"id":168785,"href":"https:\/\/exaudi.org\/es\/wp-json\/wp\/v2\/posts\/168775\/revisions\/168785"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/exaudi.org\/es\/wp-json\/wp\/v2\/media\/168778"}],"wp:attachment":[{"href":"https:\/\/exaudi.org\/es\/wp-json\/wp\/v2\/media?parent=168775"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/exaudi.org\/es\/wp-json\/wp\/v2\/categories?post=168775"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/exaudi.org\/es\/wp-json\/wp\/v2\/tags?post=168775"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}